Admin is where you can add new and edit existing agents, add/edit/delete answers and questions, see statistics, add/edit Ticket filters, add/delete labels, and so on. What you can do here, depends on what permissions you have as an agent.

Here is where you find Admin: https://admin.imbox.io/

If you don't know who is Superadmin/Admin/ImBox representative at your company or can't find where you e.g. add a new agent, contact us! Start a chat with us or send an e-mail to hello@imbox.se and we'll gladly help you!