Where do I find the Ticket-ID?
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You find the Ticket-ID by opening up the Ticket and looking at the upper right corner of the client, in the Details field.
You can also find the Ticket-ID in the Tickets overview. To see the ID here, you need to check TicketId, which you find if you fold out the dashed icon in the upper right corner.
In the Tickets overview, you'll then see all Ticket-IDs.
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