Inside a Ticket, you have access to different Formatting options. You can do the following things (from left to right):

• Bold text
• Itaicize text
• Underline text
• Use spellchecking and select what language you want to use the feature for
• Select text color
• Insert and edit links
• Add emojis
• Adjust the placing of the text - align
• Create numbered lists
• Create bullet lists
• Decrease indent
• Increase indent
• Undo
• Redo
• Clear formatting