What does Transfer, in an ongoing call, mean?

  • If you need to transfer a call to a colleague, supplier or other, and want to leave the call without further handover at the same time, you can use the function Transfer.

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    You either choose a contact from your contact list or you enter the number manually in the input field above more. (Below more you can choose country code for the number that you will transfer the call to.) You then click the phone with the small arrow/Transfer.

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    As soon as you've entered a number or chosen a contact and clicked Transfer, you leave the call yourself. If you transfer the call to a person who can't handle the call at the time, the call will be hung up for the person who called in.

    If you don't want to leave the call as soon as you've transferred it, we recommend you to use the Invite feature instead. You can read more about Invite here: What does Invite, in an ongoing call, mean?

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