- How do I change ringtone?
- How do I go Online to receive calls?
- What functions are there in an ongoing call?
- How do I identify a visitor with BankID in Call?
- I want to receive calls on my phone instead, is that possible?
- Can I receive calls in the mobile app and the desktop client at the same time?
- What does Wrapping up mean?
- What does Transfer, in an ongoing call, mean?
- What does Invite, in an ongoing call, mean?
- How do I make an outgoing call from the client?
- Are the conversations recorded?
- Where do I find ongoing calls and calls in line?
- How do I change queue messages and/or queue music?
- How do I see what opening hours a telephone queue has?
- How do I join a queue?
- What's the Block list? How do I block or unblock a number?
- What can I see and do in the Dashboard in Call?
- How do I open, close or schedule a phone queue?
- How do I add notes and labels to an earlier call?
- How do I answer an incoming call?
- How do I tie a telephone number/call to a customer card in Contacts?